Reference

How e789 Handles Your Personal Data

Your account data, payment details and browsing activity on e789 are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Data collected only for account and payment purposesJazzCash, Easypaisa, Raast payment data protectedYour right to access or delete your dataNo sale of your personal information to third partiesContact us anytime to request changes

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What We Collect and Why It Matters

e789 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register on e789, we collect the information needed to verify your identity and keep your account secure — your name, contact details, and any payment method you link, whether that is JazzCash, Easypaisa, Raast, a bank transfer or a debit card. We also collect

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device and session data to detect unusual login patterns and protect your wallet from unauthorised access. Every deposit or withdrawal you make through your local payment rail leaves a transaction record on our system; we retain this to resolve disputes, process reversals and comply with the
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obligations that apply in eligible regions. We do not collect more than we need, and we do not share your data with advertisers. Access to your personal records is restricted to account and compliance teams on a need-to-know basis. Our servers use SSL encryption in transit,
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and stored payment credentials are never held in plain text. Availability of this service depends on local law and is offered only where local regulations permit.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review what data we hold on your account, request a correction, or ask us to delete your records, our support team handles these requests directly. You do not need a legal representative — just reach out through any of the channels below and state your request clearly. We aim to respond to all data-related queries within a reasonable timeframe.

Live Chat Start a live chat session from any page on e789. For data or privacy requests, type your account username and the word 'privacy' so our team routes it correctly.

Email Support Send your data access or deletion request by email. Include the mobile number or email address registered to your account so we can locate your records quickly.

Account Help Centre Log in to your e789 account, go to Account Settings, and submit a privacy request directly from the Help section. This creates a tracked ticket for your query.

DATA PROTECTION PRACTICES

How We Protect and Manage Your Data

We have built our data handling around four core practices: secure collection, limited retention, controlled access and clear deletion paths. Each one is enforced at the system level, not just as a policy statement. If you have a concern about how your data is being handled, the process to raise it is straightforward — no forms requiring a lawyer.

Cookies and Session Tracking

We use session cookies to keep you logged in across pages and analytical cookies to understand which features are used most. You can manage cookie preferences from your browser settings at any time.

Account Security and Login Data

Each login generates an OTP sent to your registered mobile number. This one-time code expires quickly and is never stored after use, so your account access log stays clean.

Data Retention and Deletion

We keep your account data for as long as your account is active and for the period required by applicable regulations in eligible regions. Once that period ends, data is deleted or anonymised.

Your Right to Access and Correct Records

You can request a copy of the personal data we hold on your account at any time. If anything is inaccurate — your registered mobile number, your linked Raast or Easypaisa detail — we will correct it promptly.

Your Privacy Questions, Answered Plainly

These are the questions we hear most often from people checking their privacy rights on e789. If your question is not covered here, our support team handles data queries directly through live chat or email.

We collect your name, contact details, and the payment method you register — JazzCash, Easypaisa, Raast, or bank details. We also log device and session data for account security purposes.

No. Your JazzCash, Easypaisa or Raast credentials are used only to process your transactions. We do not sell or share payment data with advertisers or unrelated third parties.

Log in to your account, go to Account Settings and submit a data access request from the Help section. Alternatively, email us with your registered mobile number and we will locate your records.

Yes. Submit a deletion request through live chat or email. We will remove or anonymise your data once any mandatory retention period required by applicable regulations in eligible regions has passed.

Every login requires an OTP sent to your registered mobile. The code expires quickly after issue. SSL encryption protects all data in transit, and stored credentials are never held in plain text.

We use session cookies for login continuity and analytical cookies to see which features are used most. You can adjust or block cookies from your browser settings without losing access to your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoTeen Patti PowerPlay

How e789 Handles Your Personal Data

Reach Us About Your Privacy

How We Protect and Manage Your Data

Cookies and Session Tracking

Account Security and Login Data

Data Retention and Deletion

Your Right to Access and Correct Records

Your Privacy Questions, Answered Plainly

01 What personal data does e789 collect when I open an account?

02 Does e789 share my payment details with third parties?

03 How do I request a copy of the data e789 holds on me?

04 Can I ask e789 to delete my account and personal data?

05 How does e789 keep my account secure from unauthorised access?

06 Does e789 use cookies, and can I control them?

Privacy Policy

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